Frequently Asked Questions & Shipping Information
- Where do you find your Peanuts Gang collectibles?
- What condition are your collectibles in?
- If I have a question related to a Peanuts Gang collectible I own, can I ask you about it?
- What is your return policy?
- Is your website secure to process my personal information?
- Do you ship overseas?
- Can I get Express Shipping for my order?
- Do you provide gift wrapping if requested?
- Do you ever have sales or offer items at discounted prices?
- Do you accept coupon codes?
Where do you find your Peanuts Gang collectibles?
Our Peanuts Gang collectibles come from a number of places: personal collections, online auctions, retail stores, and directly from manufacturers. In addition, we always welcome your inquiries related to our buying collectibles from your personal collection. Please contact us if you want to sell your items.
What condition are your collectibles in?
We only sell clean and well cared for vintage, new, and lightly used Peanuts Gang collectibles. In addition, every single item is thoroughly inspected for any flaws, and if any minor ones are found, they will be disclosed in the item's description. We do not sell anything mediocre or of poor quality. If we wouldn't add an item in our store to our own Peanuts Gang collections, why would we expect you to add it to yours?
If I have a question related to a Peanuts Gang collectible I own, can I ask you about it?
Yes, we welcome your questions and will answer them promptly. If your question requires research on our part, then please allow at least 24 hours for us to respond. Please feel free to write us.
What is your return policy?
Returns must be made within 30 days of placing your order. All items must be returned in exactly the same condition in which you received them. Any sealed items that have been opened are non-refundable unless the merchandise was damaged prior to opening the package. Shipping fees are not refundable.
All returns must be packaged well, preferably using the same packing materials and box that they were shipped in. If this protocol is not followed and we receive damaged items, you will not be given a refund and all returned merchandise will become the property of snoopn4pnuts.com.
Is your website secure to process my personal information?
Yes, your online transaction is completely secure because every sale is encrypted by Comodo SSL (Secure Socket Layer) Security. This means that both your personal and credit card information is scrambled so that no one - not even our staff - can access this data in any way.
Do you ship overseas?
Yes, we ship worldwide. But be advised that in most instances, there may be an additional shipping fee based on your location and the size and weight of the package. You will be informed of this additional fee, which must be paid prior to shipping your order.
For an International countries (including Canada);
You and or the receiver may be subject to import duties (customs fees) and taxes, which are levied once the package reaches your country. The recipient of the package will be held responsible for customs clearance charges. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from snoopn4pnuts.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. If the package is returned to snoopn4pnuts.com and we are assessed brokerage and duty fees by the carrier, you will be billed these fees. Please do not ask snoopn4pnuts.com to eliminate the invoice or to specify the package as a gift. It is against our code of ethics.
All Prices Are In US Funds.
Can I get Express Shipping for my order?
Yes, we offer FedEx 2-Day shipping for an additional fee (you may choose this option when checking out). If you want FedEx OverNight shipping, you will need to note this in the Comments Box when you place your order and/or phone our store at (717) 515-7334. We will then inform you of the additional shipping fee, which must be paid prior to shipment. We ship within 24 hours, so it's imperative that you notify us the day you place your order.
Do you provide gift wrapping if requested?
Yes, we offer free gift wrapping with any order using Peanuts Gang-related gift wrap paper if requested. In addition, we can include a gift card with a personal sentiment if you choose.
Do you ever have sales or offer items at discounted prices?
Yes, periodically throughout the year, we do place items on sale, give discounts when orders total a certain dollar amount, and include free items with each purchase. Information related to sales can be found in the announcement box at the top of each page.
Do you accept coupon codes?
Yes, we accept coupon codes when they are available. To redeem a coupon, enter the code in the promo box when checking out. Most coupon codes are limited to one per customer.